Terms & Conditions

Website Terms and Conditions

Last updated: 17/04/26

1. Who We Are

This website is operated by:

Company name: Pasos Recovery House Ltd
Registered office: 1st Floor, Blenheim House, Fountainhall Road, Aberdeen, Scotland, AB15 4DT
Company number: SC877270
Email: info@pasosrecoveryhouse.com
Telephone: 07745 346432

In these Terms, “we”, “us” and “our” mean the company identified above.

2. Important Disclaimer

This website is for general information, marketing and enquiry purposes only.

Nothing on this website is medical, clinical, psychiatric, therapeutic, counselling or emergency advice. You should not rely on this website as a substitute for advice, diagnosis, treatment or support from a qualified professional.

If you or someone else needs urgent help, call 999, contact NHS 24 on 111, speak to your GP, or attend A&E or another appropriate emergency service.

3. Use of This Website

By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.

This website is intended to:

provide information about our guest house and services
promote our business
allow users to send enquiries

This website does not allow you to:

make bookings online
make payments online
create an account
buy products or services through the website

Any booking or other arrangement is handled separately by phone, email or another offline process and may be subject to separate terms.

4. Adults Only

This website relates to an adults-only guest house and is not directed at children.

5. Website Content

We aim to keep the website accurate and up to date, but we do not guarantee that all content is complete, accurate or current at all times.

We may update, change, remove or suspend any part of this website at any time without notice.

6. Enquiries

Submitting an enquiry does not:

create a booking
guarantee availability
guarantee acceptance
create any advisory, clinical, therapeutic or professional relationship

We reserve the right to decide whether and how to respond to enquiries.

7. Acceptable Use

You must use this website only for lawful purposes.

You must not:

use the website in breach of any law or regulation
misuse the website or its security
introduce viruses, malware or other harmful material
attempt unauthorised access to the website or related systems
interfere with the operation of the website
scrape, harvest or collect data from the website without permission
submit false, misleading, abusive or unlawful content
use the website in a way that may harm us or other users

We may suspend or restrict access to the website if these Terms are breached.

8. Intellectual Property

All intellectual property rights in this website and its content are owned by us or used by us under licence, unless stated otherwise.

This includes our:

name
branding
logos
text
blog posts
graphics
photographs
videos
downloads
testimonials
design and layout

You may view, download and print content for your own personal, non-commercial use only.

You must not, without our prior written permission:

copy
reproduce
republish
distribute
modify
display
exploit
use for commercial purposes

9. Testimonials and Reviews

Any testimonials, comments or reviews shown on this website are provided for general information only. They reflect individual experiences and do not guarantee any particular result or outcome.

10. Blog Content and Comments

Any blog posts or articles on this website are for general information only and are not medical or professional advice.

Where comments are enabled, all comments are pre-moderated before publication.

We are not required to publish any comment and may refuse, edit or remove comments at our discretion, including where a comment is unlawful, offensive, misleading, irrelevant, infringes rights, or creates legal or reputational risk.

By submitting a comment, you confirm that:

it is your own honest view
you have the right to submit it
it does not infringe anyone else’s rights
it does not contain unlawful or harmful material

By submitting a comment, you give us permission to use, edit, publish and display it on the website.

11. Information You Submit

If you submit information to us through the website, including by enquiry form, email or blog comment, you must ensure that it is accurate, lawful and not misleading.

Please do not submit medical or other sensitive personal information unless we specifically ask you to do so through an appropriate channel.

12. Privacy and Cookies

Your use of this website is also subject to our Privacy Policy and Cookie Notice.

13. Website Availability

We do not guarantee that this website will always be available, uninterrupted, secure or error-free.

We may suspend, withdraw or change all or any part of the website without notice.

14. Third-Party Links

If this website includes links to third-party websites, they are provided for convenience only.

We do not control third-party websites and are not responsible for their content, availability, privacy practices or terms.

15. Liability

Nothing in these Terms excludes or limits liability where this would be unlawful.

To the fullest extent permitted by law, we exclude all implied warranties, conditions and representations relating to this website.

We are not liable for any loss or damage arising from:

use of, or inability to use, the website
reliance on website content
interruption or unavailability of the website
errors or omissions in website content
viruses or other harmful material
any decision made based on website content

You must not rely on this website for urgent support, diagnosis, treatment or emergency decision-making.

16. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with a revised “Last updated” date.

17. Severability

If any part of these Terms is found to be invalid or unenforceable, the rest will continue in full force and effect.

18. Governing Law

These Terms and any dispute arising from them or from use of this website are governed by the law of Scotland.

The courts of Scotland will have jurisdiction, except where mandatory consumer rights provide otherwise.